As part of MainPower’s commitment to reduce the frequency of unplanned outages to the Hanmer Springs area, we are preparing to undertake a two-day planned power outage to complete scheduled electrical maintenance and upgrades to the area.
Completing this work over two days will reduce the need for future planned outages. This work has been planned in consultation with the Hanmer Springs Community Board and a subsequent community meeting in early 2024, to minimise disruption to the area.
When
Tuesday 4th and Wednesday 5th March 2025.
7:00am – 6:00pm on both days.
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- All connections in Hanmer Springs will be affected.
- Electricity generation will be powering some areas throughout the outage period.
- Electricity connection will be restored to all connections overnight.
What is happening?
MainPower will be undertaking planned maintenance and upgrades to the Hanmer Springs electricity network.
During the outage you will see many of our team completing as many jobs as possible including; pole replacements, line upgrades, underground cabling, asset replacement and tree maintenance. There will also be traffic management in place to support our work.
Generation
Generators will power some of the town, including most of the central business hub. The location of generation assets has been planned to align with our network configuration, and to maintain supply to key community services.
Generated connections may still experience some short power outages as we connect and disconnect generators safely.
Click here to view a map with approximate generation locations.
Find out how you will be impacted
Notifications will be sent by MainPower and Electricity Retailers in early February to the contact information used for power bills.
Notifications from MainPower will be sent via text message. Notifications from your electricity retailer will be sent via email or post (depending on how you receive your power bill).
The notifications will detail exactly how your connection will be impacted. For example, you may be notified of multiple short outages, which will allow us to connect generation. Or, you may be notified of two full day outages between 7:00am and 6:00pm (power will be restored overnight).
If you are not the contact person on an electricity bill, you can contact us on 0800 30 90 80 to find out how your connection will be affected.
Please note:
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- If a generator fails, there is no alternative generation available. All Hanmer Springs connections are advised to be prepared for planned or unplanned outages at any time.
Click here for more information about preparing for an outage at your home or business.
- If a generator fails, there is no alternative generation available. All Hanmer Springs connections are advised to be prepared for planned or unplanned outages at any time.
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- Medically dependent customers are advised to activate their no power plan and prepare to access medical support services, if needed. Click here for more information about no power planning.
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- Connections receiving generation will still experience short power outages as we connect and disconnect generators safely. Please read the notifications carefully and plan accordingly.
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- Some generators will be connected to the network between 3:30pm – 5:30pm on Monday 3rd March. Impacted connections will receive an outage notification for this work.
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- Homes and businesses can organise their own generation privately through local services.
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- This work has been planned in consultation with the Hanmer Springs Community Board and a public meeting in early 2024. It is the first of a 3-5 year plan to complete planned works during an annual two day window, until complete.
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- We cannot guarantee that we will not need outages in the future to complete urgent works. However, all efforts will be made to plan future works into agreed future annual windows for outages.
Thank you for your patience
We understand that planned and un-planned outages are inconvenient. Completing this work over two days will reduce the need for multiple planned outages throughout the year.
The upgrades and maintenance we are completing will ultimately improve the reliability of the electricity network to the area.
