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MainPower is the electricity distribution network for Waimakariri, Hurunui and Kaikōura. We’re responsible for the poles wires and cables that move electricity around North Canterbury.

Do you have an emergency?

To report an emergency fault, such as fallen power lines, transformer fire or tree branches on power lines, immediately call 111 or MainPower’s 24-Hour faults line 0800 30 90 80.

Need to report an outage?

Are you experiencing a power outage at your place?

Check out our troubleshooting tips or call MainPower’s 24-Hour faults line 0800 30 90 80.

Our planned outages

Sometimes we’ll need to turn off power to some areas for line maintenance.

Please note that it may take 5-10 working days to hear back from MainPower after submitting the form. Please call 0800 30 90 80 if the matter is urgent and needs to be attended to sooner.

Contact details

Head office physical address
Postal address

Business hours

Head office business hours, 8:00am – 4:30pm, Monday to Friday

Areas serviced

North Canterbury
  • Waimakariri
  • Hurunui
  • Kaikoura

General enquiry form

Outage notifications

Kaiapoi planned work

Kaiapoi residents may notice an increase in planned power outages over the coming months, as MainPower work to upgrade electricity assets in the area. We apologies for any inconvenience this may cause.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line to report an emergency call 111.

Outage notifications

Kaiapoi planned work

Kaiapoi residents may notice an increase in planned power outages over the coming months, as MainPower work to upgrade electricity assets in the area. We apologies for any inconvenience this may cause.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line to report an emergency call 111.

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