More customers to be restored today

Hard work and a fair amount of perspiration saw the combined crews of MainPower restore power to Waiau yesterday – standing up more 40 than poles and reconnecting hundreds of homes and businesses to power.

Acting Chief Executive Damien Whiffen said the teams worked well together yesterday and are ready to tackle further restoration today.

“From nearly 1,000 customers without power at 4pm yesterday, we’re down to just over half that number this morning. We’ve got 14 crews on the ground today throughout the region, including our own teams and those who have pitched in to help.

“There are a few team members who have earned a rest today. We keep a close eye on the hours our staff are doing so we’re managing fatigue and making sure everyone is not only fit for work, but also looking after themselves. The next week or so of restoration is a bit of a marathon. We need everyone in tip top condition to get the network back into shape.”

Whiffen says the ‘long tail’ of the recovery includes areas that require significant work to repair and restore.

“We’ve got poles down in riverbanks and remote areas that need a fair bit of land remediation. We’re in contact with those customers that are likely to be without power for a number of days yet. Most are remote and well prepared, but we’re keeping them informed so they can make decisions about what they do over the next few days.”

The company is also keeping a close eye on weather due to come in over the next couple of days.

“We’re obviously not keen to see more high winds in the region, and we’re mindful of our communities who don’t need a repeat of the week. We’re quietly confident that we’ll get at least half of those remaining customers back on today, so we can head into the new week on an even keel.”

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Important notifications

Hot water load testing under way ahead of winter

Until mid‑April, we’re working closely with retailers to carry out hot water load testing as we prepare our network for the coming winter season.

These tests run for a couple of hours each day, Monday to Friday, with no testing taking place over weekends. Because each test window is relatively short, customers are unlikely to notice any changes to their hot water supply.

The purpose of this work is to help us better understand how much controllable load is available during the summer months. Gaining accurate insights now means we can model customer savings more effectively by reducing system load at peak times. It also helps us assess whether this load flexibility could assist Transpower in deferring an upcoming local transmission upgrade.

This testing is an important part of ensuring a resilient, efficient network that supports our community.

MainPower Trust elections

Voting is open for the 2026 MainPower Trust election.

Voting packs have been emailed or posted by Electionz.com to everyone who pays a power bill on the MainPower network. You need to have the unique ID provided to cast your vote.

If you haven’t received a voting pack, or can’t find it, you can get a replacement by contacting iro@electionz.com.  For full details of the candidates, visit mainpowertrust.co.nz/trustee-elections/

Make the most of this opportunity to have your say on the future of MainPower – and your community.

Voting closes midday Friday 6 March 2026. 

Privacy Policy

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

Outage notifications

Hot water load testing under way ahead of winter

Until mid‑April, we’re working closely with retailers to carry out hot water load testing as we prepare our network for the coming winter season.

These tests run for a couple of hours each day, Monday to Friday, with no testing taking place over weekends. Because each test window is relatively short, customers are unlikely to notice any changes to their hot water supply.

The purpose of this work is to help us better understand how much controllable load is available during the summer months. Gaining accurate insights now means we can model customer savings more effectively by reducing system load at peak times. It also helps us assess whether this load flexibility could assist Transpower in deferring an upcoming local transmission upgrade.

This testing is an important part of ensuring a resilient, efficient network that supports our community.

MainPower Trust elections

Voting is open for the 2026 MainPower Trust election.

Voting packs have been emailed or posted by Electionz.com to everyone who pays a power bill on the MainPower network. You need to have the unique ID provided to cast your vote.

If you haven’t received a voting pack, or can’t find it, you can get a replacement by contacting iro@electionz.com.  For full details of the candidates, visit mainpowertrust.co.nz/trustee-elections/

Make the most of this opportunity to have your say on the future of MainPower – and your community.

Voting closes midday Friday 6 March 2026. 

Privacy Policy

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

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