Crews continue while country takes a day off

A mammoth effort by MainPower teams and support crews from around the country saw power restored to more than 400 customers by late last night.

As of 9.00am Labour Day, 220 customers remain without power, and the North Canterbury lines company is hoping to restore most of those today.

Acting Chief Executive Damien Whiffen says while there are still a number of locations yet to be assessed, teams have managed to get through much of the main work over the last three days.

“It’s astonishing to think that since late Thursday, after some of the most severe winds the region has experienced, our teams have restored power to more the 6,000 customers. Thanks to our incredible field staff, planning teams and design crews, we’ve put poles up, rehung lines, cleared vegetation and are well on our way to getting normal service restored.

“There are some customers who will remain without power until later this week. We’ve got some complex work to complete in some pretty gnarly locations to get lines back up all around the network, but our crews are up to the task and are determined to get it done as quickly as they safely can.

“Our customer service team is contacting those customers who are likely to be without power until later this week, to make sure they’re aware and prepared.”

Teams have been dispatched throughout the region this morning, including to Lewis Pass, Culverden, Lake Sumner and Lees Valley.

“We’re keeping an eye on the incoming weather system and monitoring that closely. Those customers who are likely to remain without power for a number of days should prepare appropriately for the cold snap. Any concerns, customers can call the Hurunui District Council which is still running an EOC and can offer assistance.”

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Outage notifications

WEATHER RELATED OUTAGES - updated 8.00am 27/10/2025

We’re making great progress restoring power across the network. Currently there are 220 customers without power, but we have a large number of crews in multiple locations again today.

Estimated restoration times are being uploaded to the Outage Map once areas have been assessed and we have a good indication of how long it will take to restore power.

If you have any concerns or questions, please call our customer service team on 0800 30 90 80.

TREAT ALL POWER LINES AS LIVE AT ALL TIMES. Please stay away from any downed lines and report any sighting to us on 0800 30 90 80.

For the most recent updates on outrages, please check our outage map. To report an outage, call 0800 30 90 80.

We appreciate your understanding and patience during this time.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

Outage notifications

WEATHER RELATED OUTAGES - updated 8.00am 27/10/2025

We’re making great progress restoring power across the network. Currently there are 220 customers without power, but we have a large number of crews in multiple locations again today.

Estimated restoration times are being uploaded to the Outage Map once areas have been assessed and we have a good indication of how long it will take to restore power.

If you have any concerns or questions, please call our customer service team on 0800 30 90 80.

TREAT ALL POWER LINES AS LIVE AT ALL TIMES. Please stay away from any downed lines and report any sighting to us on 0800 30 90 80.

For the most recent updates on outrages, please check our outage map. To report an outage, call 0800 30 90 80.

We appreciate your understanding and patience during this time.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

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