Your unique link has expired

Unfortunately, we cannot approve your request as your unique link has expired.

You either have a more recent link that you should use, or it’s been two years or more since you’ve last passed the assessment. In that case, please reapply via the MainPower NZ Ltd website to obtain a new unique link.

We’re here to help. Get in touch if you need help. Or, check out our FAQs.

We’re here to help

If you need some assistance or advice, please get in touch with our team.

Important notifications

Kaikōura outage

We are aware of a power outage affecting customers in the Kaikōura area and understand the disruption this may cause.

Our crews are on the ground carrying out repairs to a fault on the line.

At this stage, customers should be prepared to be without power until around 3pm this afternoon.

If you have immediate concerns, please contact us on 0800 30 90 80.

We will restore supply as safely and as quickly as possible. Please treat lines as live at all times as power may be restored at any time.

We apologise for the inconvenience and thank you for your patience while we work to resolve this outage.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

Outage notifications

Kaikōura outage

We are aware of a power outage affecting customers in the Kaikōura area and understand the disruption this may cause.

Our crews are on the ground carrying out repairs to a fault on the line.

At this stage, customers should be prepared to be without power until around 3pm this afternoon.

If you have immediate concerns, please contact us on 0800 30 90 80.

We will restore supply as safely and as quickly as possible. Please treat lines as live at all times as power may be restored at any time.

We apologise for the inconvenience and thank you for your patience while we work to resolve this outage.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

Quick links