How to work safely near underground cables

Knowing where underground cables are located is essential for staying safe and preventing damage to the network.

beforeUdig
BeforeUdig is a free online service that is designed to be a “one stop shop” for anyone carrying out digging or excavation work. Currently, information about 162 different utilities is available through the service.

If you are planning digging, drilling or excavation work, visit beforeUdig.co.nz to submit a request for plans. Plans detailing any underground cables or other services can be received within 20 minutes, at any time of the day or night.

We’re here to help. Get in touch if you need help. Or, check out our FAQs.

Cable locations on private property

For underground service plans on private property, and lateral locations for work on private property that will not extend into any part of the road reserve, contact your local district council.

Safe digging checklist

Close approach consent

Regulation 17 of the Electricity (Safety) Regulations 2010 requires that a person who carries out any construction, building, excavation, or other work on or near an electric line must maintain safe distances in accordance with the New Zealand Electrical Code of Practice for Electrical Safe Distances (NZECP 34:2001).

Minimum safe distances have been set by NZECP 34 primarily to protect persons, property, vehicles, and mobile plant from harm or damage from electrical hazards. Find out more about the requirements of NZECP 34 here.

Activities that require a close approach consent

A close approach consent is required for any of the following activities near MainPower network assets:

Apply online for a close approach consent from MainPower.

MainPower offers a cable location and mark out service. We can trace underground electrical cables with an electronic locator and mark them out for you. Note – we are unable to locate other services.

On-site supervision: For difficult work or locations, MainPower can provide an on-site safety standover/supervision service.

Call us on 0800 30 90 80 to discuss how we can help.

We’re here to help

If you need some assistance or advice, please get in touch with our team.

Outage notifications

Drone flight

Dates: Tuesday the 27 January 2026
Time: between 7:00am – 6:00pm (weather permitting)

MainPower will be conducting drone flights in Plasketts Road, Fernside. (Flight time is weather permitting).

This work helps us assess the condition of our lines, and identify any maintenance required. It will help us to plan our maintenance work and upgrades to the power service to increase the reliability and resilience of power for our customers.

Our customers privacy will be respected, and any ‘personal information’ collected in the footage will only be used for the purposes of asset condition assessment, line monitoring, and maintenance. Customers may ask the operator on site to show them the footage, and if there any concerns, customers can ask for footage to be deleted. Please refer to our Privacy Statement on our website.

Privacy Policy

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

Outage notifications

Drone flight

Dates: Tuesday the 27 January 2026
Time: between 7:00am – 6:00pm (weather permitting)

MainPower will be conducting drone flights in Plasketts Road, Fernside. (Flight time is weather permitting).

This work helps us assess the condition of our lines, and identify any maintenance required. It will help us to plan our maintenance work and upgrades to the power service to increase the reliability and resilience of power for our customers.

Our customers privacy will be respected, and any ‘personal information’ collected in the footage will only be used for the purposes of asset condition assessment, line monitoring, and maintenance. Customers may ask the operator on site to show them the footage, and if there any concerns, customers can ask for footage to be deleted. Please refer to our Privacy Statement on our website.

Privacy Policy

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

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