PLANNED POWER OUTAGE (Service box only)
MainPower wishes to advise that your electricity/power supply will be affected by a short power outage, while our staff carry out repairs on the service box for your property. This work is part of MainPower’s ongoing network maintenance programme.
Outage details:
MainPower will require access to your property to complete this work.
At the conclusion of the works if we are unable to access your electricity meter, your electricity/power supply will remain off and a card to call will be left. Once home, contact us at 0800 30 90 80 and a faultman will be dispatched to test the meter to ensure it is safe for your electricity/power supply to be restored.
If this power outage is a major inconvenience to your own planned work, please contact MainPower on 0800 30 90 80 with the Outage Reference as soon as possible to discuss possible alternative arrangements.
Please remember to treat all power lines as live during the power outage period as power will be restored when work is completed. This may be earlier than the specified time.
Many thanks,
MainPower NZ Ltd
Outage FAQs
This work is part of MainPower’s ongoing network maintenance programme and will help ensure a safe and reliable supply of electricity to your region into the future.
MainPower staff are specialists in electrical distribution and are qualified to complete this work. For more information, please visit mainpower.co.nz.
MainPower will require access to your property to complete this work
Call MainPower on 0800 30 90 80. At the conclusion of the works if we are unable to access your electricity meter, your electricity/power supply will remain off and a card to call will be left. Once home, contact us at 0800 30 90 80 and a faultman will be dispatched to test the meter to ensure it is safe for your electricity/power supply to be restored.
To work safely, we will have temporary traffic management in place and may assist residents who wish to enter/leave their properties as needed during the work period. Please take extra care when driving around MainPower worksites.
If this planned power outage needs to be rescheduled for unforeseen circumstances, we will notify you again.
It is advised that all customers should have a backup plan in case of electricity outages. These may be planned outages to improve the safety and reliability of our network, or they may be unplanned outages such as faults caused by equipment failures, storms or vehicle accidents. For more information about how to prepare for power outages, please visit our website, mainpower.co.nz and click on the Outages tab.