Planning for no power on-farm

If you live rurally, it’s essential to be well-prepared for power outages as there are several different factors that will impact you, compared to other residential customers.

Rural customers may have no water for sewage pumps during a power outage. Make sure you have supplies of water on hand and a plan for your household so you know what to do when you are without electricity.

Rural customers should consider investing in a reliable generator and making sure you have enough fuel. Ask a local registered electrician for advice if you are not sure what size generator you need. Click here for our generator safety tips.

Please note: MainPower does not supply generators for planned or unplanned outages. To ensure continuity, it is the responsibility of the property owner to have a no-power plan in place. Please speak to your electrician for more information on hiring a generator for an outage.

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Food, water, and heat

Lighting

Protection

Outage fact sheet

Here’s a useful fact sheet for planning for an outage.

This fact sheet is designed to inform you about using generators safely in the event of a power outage.

We’re here to help

If you need some assistance or advice, please get in touch with our team.

Outage notifications

Maintenance - Swannanoa Substation

Due to maintenance of Swannanoa Substation streetlights will remain switched on in the greater Swannaona area from Sunday 21/09/25 trough to Saturday morning 11/10/25

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

Outage notifications

Maintenance - Swannanoa Substation

Due to maintenance of Swannanoa Substation streetlights will remain switched on in the greater Swannaona area from Sunday 21/09/25 trough to Saturday morning 11/10/25

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

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