Power outages can happen at any time. MainPower's priority is to get the power back on as quickly and safely as possible. In large-scale events such as an earthquake or windstorm, some customers may be without power for an extended period. Having an up-to-date No Power Plan will mean you are prepared, regardless of the situation.
Check out our No Power Plan checklists:
Prepare your home for power outages:
Keep your phone charged and consider getting a car charger.
Have a non-electrical source of heating, cooking, and lighting (e.g. gas heater, BBQ, torches and batteries).
If you are medically dependent on power, ensure you have an emergency plan. Click here for more information.
If you have a generator, make sure you know how to use it safely - never connect generators directly to the mains, and never use it indoors. Check out our fact sheet for more information.
Consider keeping a standard, non-cordless phone in the house, particularly if you live in an isolated area with limited cell phone reception.
Keep your refrigerator doors closed to help prevent food spoilage.
Check you know how to manually open automatic garage doors and security doors/ gates.
Unplug any sensitive equipment, such as computers, to prevent damage when the power is restored (you can also do this before a planned outage).
And finally, check on your neighbours. Particularly on vulnerable people in your community to make sure they are okay.
Prepare your business for power outages:
Check your terms and conditions with your electricity retailer - it will detail notification periods for planned electricity network outages and any compensation clauses.
Check your insurance provisions – how long does power need to be off before the policy covers you.
Have a good back up plan and ensure your staff are trained.
Consider the use of manual eftpos and credit card options.
Can your site be supplied by a generator – know your capacity requirements, connection options and generator hire contact details.
Have alternative locations for storage of perishable goods and freezer blankets.
Have back-up alternative locations to work from and phone diversions to mobiles contingency in place and when the power comes on understand what equipment needs resetting.