Pole season: cars and power poles don’t mix

A spate of vehicle vs power pole incidents has prompted North Canterbury lines company MainPower to remind drivers to take extra care when the temperatures drop and roads become slick. Icy conditions and poor visibility has led to a spike in vehicle collisions with electricity poles, with four separate car vs pole incidents occurring within just three hours recently.

“These crashes aren’t just inconvenient. They’re costly, dangerous, and disruptive,” Damien Whiffen, Acting Chief Executive of MainPower says.

“Each pole replacement can cost anywhere from $10,000 to $30,000 or more, depending on the type of pole. And that’s before you factor in the social cost.”

When a vehicle strikes a pole, MainPower’s crews are often the first on the scene, arriving before emergency services. In serious or fatal crashes, workers must wait for crash investigators to arrive, sometimes for hours, before repairs can begin.

A standard repair takes around five hours and involves a team of three or four ‘lineys’ or overhead workers, traffic management, and sometimes subsurface crews if the road or landscape is damaged. If a transformer pole is involved or multiple poles are affected, repairs can stretch to 10 hours or more.

Beyond the financial toll, these incidents can leave entire communities without power.

“Medically dependent customers may need to leave their homes to access life-saving equipment elsewhere.” Whiffen says. “Medically dependent customers should ensure they have worked with their electricity retailer and their healthcare provider to ensure they have an adequate No Power Plan.

“We really encourage everyone to have a No Power Plan. It’s similar to an emergency kit but on a smaller scale – and can be referred to during planned power outages as well as unexpected power cuts. You should know where your torch is, for example, and be aware of simple tips like keeping your freezer closed during the outage. A No Power Plan can save lives and greatly reduce the inconvenience of an outage.”

MainPower also reminds drivers that hitting a pole doesn’t absolve them of responsibility. Those involved are invoiced for the damage, and if they’re uninsured or driving under the influence, they may be personally liable.

“It’s not uncommon for drivers to flee the scene,” says Whiffen. “A recent crash on Powers Road – ironically named – took out four poles and power and services to multiple properties. The driver was long gone by the time our team arrived, so that cost to repair is now socialised across the entire network. That’s not fair or equitable for our community.”

Safety is paramount. If you hit a pole, stay in your vehicle until crews arrive. Downed lines can be deadly.

“Our crews work all hours, in all weather, to restore power quickly and safely,” Whiffen says. “They’re pretty legendary.”

With nine pole strikes last month – over double the usual rate – MainPower is urging drivers to slow down and drive to the conditions.

Because when a car hits a pole, the impact is felt far beyond the crash site.

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Important notifications

Hot water load testing under way ahead of winter

Until mid‑April, we’re working closely with retailers to carry out hot water load testing as we prepare our network for the coming winter season.

These tests run for a couple of hours each day, Monday to Friday, with no testing taking place over weekends. Because each test window is relatively short, customers are unlikely to notice any changes to their hot water supply.

The purpose of this work is to help us better understand how much controllable load is available during the summer months. Gaining accurate insights now means we can model customer savings more effectively by reducing system load at peak times. It also helps us assess whether this load flexibility could assist Transpower in deferring an upcoming local transmission upgrade.

This testing is an important part of ensuring a resilient, efficient network that supports our community.

MainPower Trust elections

Voting is open for the 2026 MainPower Trust election.

Voting packs have been emailed or posted by Electionz.com to everyone who pays a power bill on the MainPower network. You need to have the unique ID provided to cast your vote.

If you haven’t received a voting pack, or can’t find it, you can get a replacement by contacting iro@electionz.com.  For full details of the candidates, visit mainpowertrust.co.nz/trustee-elections/

Make the most of this opportunity to have your say on the future of MainPower – and your community.

Voting closes midday Friday 6 March 2026. 

Privacy Policy

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

Outage notifications

Hot water load testing under way ahead of winter

Until mid‑April, we’re working closely with retailers to carry out hot water load testing as we prepare our network for the coming winter season.

These tests run for a couple of hours each day, Monday to Friday, with no testing taking place over weekends. Because each test window is relatively short, customers are unlikely to notice any changes to their hot water supply.

The purpose of this work is to help us better understand how much controllable load is available during the summer months. Gaining accurate insights now means we can model customer savings more effectively by reducing system load at peak times. It also helps us assess whether this load flexibility could assist Transpower in deferring an upcoming local transmission upgrade.

This testing is an important part of ensuring a resilient, efficient network that supports our community.

MainPower Trust elections

Voting is open for the 2026 MainPower Trust election.

Voting packs have been emailed or posted by Electionz.com to everyone who pays a power bill on the MainPower network. You need to have the unique ID provided to cast your vote.

If you haven’t received a voting pack, or can’t find it, you can get a replacement by contacting iro@electionz.com.  For full details of the candidates, visit mainpowertrust.co.nz/trustee-elections/

Make the most of this opportunity to have your say on the future of MainPower – and your community.

Voting closes midday Friday 6 March 2026. 

Privacy Policy

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

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