Multiple crews ready to repair this weekend

North Canterbury lines company MainPower is focussed on restoring power over the weekend to 1,300 customers, down from more than 6,000 yesterday.

Acting Chief Executive Damien Whiffen says around 80 percent of the network has been assessed and faults identified so the company has a clearer picture of the main areas of concern.

“We are delighted that the teams have restored power to most of Hanmer Springs, including the central business district of the town – just in time for the long weekend and the reopening of SH7A.

“We’ve restored power to nearly 2,000 customers today, and we have 15 full crews and half a dozen smaller crews out tomorrow – that’s 55 field staff and 22 support staff from nine different EDBs repairing, replacing and relivening our network.”

A key area of concern is Waiau where raised river levels have damaged a power pole in the Waiau River bed near Waiau township.

“Any river users, including boaties, should stay well away from any power lines that are near the water, and treat all lines as live at all times. It will be some time before we can repair this section as poles in riverbeds are a complex operation and time consuming to repair.

The river crossing near the Hurunui mouth also has a broken overhead power line and this will also take some time to correct so customers in this area should expect to be without power for another week. The line is hanging near the waterline and should not be approached under any circumstances.”

Whiffen says the company is keenly away that customers are eager to get power restored.

“Our crews are doing everything they can, and we want to thank our customers for their patience while we work to restore the network. Our teams are reaching out to those who are likely to be off for extended periods, but encourage people to maintain their no power plan and keep an eye on our outage map for the most up-to-date information.”

 

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Important notifications

Hot water load testing under way ahead of winter

Until mid‑April, we’re working closely with retailers to carry out hot water load testing as we prepare our network for the coming winter season.

These tests run for a couple of hours each day, Monday to Friday, with no testing taking place over weekends. Because each test window is relatively short, customers are unlikely to notice any changes to their hot water supply.

The purpose of this work is to help us better understand how much controllable load is available during the summer months. Gaining accurate insights now means we can model customer savings more effectively by reducing system load at peak times. It also helps us assess whether this load flexibility could assist Transpower in deferring an upcoming local transmission upgrade.

This testing is an important part of ensuring a resilient, efficient network that supports our community.

MainPower Trust elections

Voting is open for the 2026 MainPower Trust election.

Voting packs have been emailed or posted by Electionz.com to everyone who pays a power bill on the MainPower network. You need to have the unique ID provided to cast your vote.

If you haven’t received a voting pack, or can’t find it, you can get a replacement by contacting iro@electionz.com.  For full details of the candidates, visit mainpowertrust.co.nz/trustee-elections/

Make the most of this opportunity to have your say on the future of MainPower – and your community.

Voting closes midday Friday 6 March 2026. 

Privacy Policy

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

Outage notifications

Hot water load testing under way ahead of winter

Until mid‑April, we’re working closely with retailers to carry out hot water load testing as we prepare our network for the coming winter season.

These tests run for a couple of hours each day, Monday to Friday, with no testing taking place over weekends. Because each test window is relatively short, customers are unlikely to notice any changes to their hot water supply.

The purpose of this work is to help us better understand how much controllable load is available during the summer months. Gaining accurate insights now means we can model customer savings more effectively by reducing system load at peak times. It also helps us assess whether this load flexibility could assist Transpower in deferring an upcoming local transmission upgrade.

This testing is an important part of ensuring a resilient, efficient network that supports our community.

MainPower Trust elections

Voting is open for the 2026 MainPower Trust election.

Voting packs have been emailed or posted by Electionz.com to everyone who pays a power bill on the MainPower network. You need to have the unique ID provided to cast your vote.

If you haven’t received a voting pack, or can’t find it, you can get a replacement by contacting iro@electionz.com.  For full details of the candidates, visit mainpowertrust.co.nz/trustee-elections/

Make the most of this opportunity to have your say on the future of MainPower – and your community.

Voting closes midday Friday 6 March 2026. 

Privacy Policy

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

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