MainPower updated network connection standards

MainPower has fully refreshed and updated its network connection standards, effective from 1 September 2024.

The updates bring the connections standards document up to date, with several revisions, including the following which we would like to draw your attention to:

7.4 Responsibility for metering equipment and enclosure

The customer’s electricity retailer will be responsible for all meters and low voltage current transformers. The customer must provide a suitable weatherproof enclosure capable of housing all metering equipment required for any installation connected to the network. Metering enclosures should be a minimum of 120mm deep, to enable metering equipment, including load control devices, to be installed.

Section 7.5, paragraph 4 – Load Control Functionality

For new installation control point (ICP) connections, MainPower requires all new connections to include the capability for load control to be fitted regardless of whether the customer is on a controlled price plan, uncontrolled price plan or running gas hot water.

A copy of the new network connections standards document can be found here.

Please do not hesitate to contact us via NSR@mainpower.co.nz or call on 0800 30 90 80 to speak to one of the Network Support team.

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Outage notifications

Maintenance - Swannanoa Substation

Due to maintenance of Swannanoa Substation streetlights will remain switched on in the greater Swannaona area from Sunday 21/09/25 trough to Saturday morning 11/10/25

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

Outage notifications

Maintenance - Swannanoa Substation

Due to maintenance of Swannanoa Substation streetlights will remain switched on in the greater Swannaona area from Sunday 21/09/25 trough to Saturday morning 11/10/25

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

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