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Hanmer Springs Substation

As part of MainPower’s planning for future capacity, as well as the retirement of end-of-life assets, we are going to install a new substation to meet projected growth in the Hanmer Springs region.

The new substation project will take 4–5 years to complete and will be built at a new location that can support larger assets.

Right now, we are working on initial concept designs for the new asset and in negotiations to procure suitable land for the installation.

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Thongcaster Road Solar Project

MainPower has the required consents to construct a solar farm on a 10-hectare site at Thongcaster Road. When complete, the…

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Outage notifications

WEATHER RELATED OUTAGES - updated 7.00am 26/10/2025

We still have multiple outages across the network but we’re making good progress assessing damage and restoring power as quickly and safely as possible.

We have multiple crews on the ground again today replacing poles and restoring power across the network.

Estimated restoration times are being uploaded to the Outage Map once areas have been assessed and we have a good indication of how long it will take to restore power.

If you have any concerns or questions, please call our customer service team on 0800 30 90 80.

TREAT ALL POWER LINES AS LIVE AT ALL TIMES. Please stay away from any downed lines and report any sighting to us on 0800 30 90 80.

Medically dependent customers should ensure their power retailer has their most current information, have spoken to their medical professional and are prepared to relocate if needed. If you have any concerns about your safety or welfare, call your local council and they will assist 24/7.

For the most recent updates on outrages, please check our outage map. To report an outage, call 0800 30 90 80.

We appreciate your understanding and patience during this time.

Outages
0800 30 90 80

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

Outage notifications

WEATHER RELATED OUTAGES - updated 7.00am 26/10/2025

We still have multiple outages across the network but we’re making good progress assessing damage and restoring power as quickly and safely as possible.

We have multiple crews on the ground again today replacing poles and restoring power across the network.

Estimated restoration times are being uploaded to the Outage Map once areas have been assessed and we have a good indication of how long it will take to restore power.

If you have any concerns or questions, please call our customer service team on 0800 30 90 80.

TREAT ALL POWER LINES AS LIVE AT ALL TIMES. Please stay away from any downed lines and report any sighting to us on 0800 30 90 80.

Medically dependent customers should ensure their power retailer has their most current information, have spoken to their medical professional and are prepared to relocate if needed. If you have any concerns about your safety or welfare, call your local council and they will assist 24/7.

For the most recent updates on outrages, please check our outage map. To report an outage, call 0800 30 90 80.

We appreciate your understanding and patience during this time.

Outages
0800 30 90 80

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

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0800 30 90 80
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