How do the MainPower rebate and Kaiapoi Electricity discount work?

MainPower pays a rebate to Qualifying Customers i.e. customers connected to the MainPower distribution network (excluding customers on a builder’s temporary supply). Customers connected to the former Kaiapoi Electricity network are not Qualifying Customers.

The monthly rebate paid to Qualifying Customers is applied as a percentage discount off the fixed charge before we pass it on to the retailer. Some retailers choose not to show this discount on their invoices. Customers connected to the former Kaiapoi Electricity network will have a customer discount applied to their fixed charge equivalent to the MainPower rebate.

From 1 April 2024, the rebate and discount are set at 17.5% off the fixed daily charge for residential customers and 5.2% off the fixed daily charge for non-residential customers.