Login
Login
0800 30 90 80
Outages
Get in touch

Our team

On this page

Our team

Our team is made up of around 190 field and office-based staff, spread between three depots in Rangiora, Culverden and Kaikōura.

Discover the leadership behind our vision and strategy, guiding our company with expertise, innovation, and a commitment to long-term growth, below.

We’re here to help. Get in touch if you need help. Or, check out our FAQs.

Get in touch
0800 30 90 80

The MainPower team

Our team is made up of around 170 field and office based staff, spread between three depots in Rangiora, Culverden and Kaikōura. Meet our Executive Team and learn more about the team and current vacancies here.

Would you like to join the MainPower team?

Rather than starting a form without really knowing what you’ll need, we would love you to just get in touch.

Join our team
1

Outage notifications

WEATHER RELATED OUTAGES - updated 4.00pm 25/10/2025

Due to the recent weather events, we have multiple outages across the network. We are making good progress assessing damage and restoring power as quickly and safely as possible.

We have multiple crews on the ground today replacing poles and restoring power across the network.

Estimated restoration times will be uploaded to the Outage Map once areas have been assessed and we have a clear indication of how long it will take to restore power.

If you have any concerns or questions, please call our customer service team on 0800 30 90 80.

TREAT ALL POWER LINES AS LIVE AT ALL TIMES. Please stay away from any downed lines and report any sighting to us on 0800 30 90 80.

Medically dependent customers should ensure their power retailer has their most current information, have spoken to their medical professional and are prepared to relocate if needed. If you have any concerns about your safety or welfare, call your local council and they will assist 24/7.

For the most recent updates on outrages, please check our outage map. To report an outage, call 0800 30 90 80.

We appreciate your understanding and patience during this time.

Outages
0800 30 90 80

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

Outage notifications

WEATHER RELATED OUTAGES - updated 4.00pm 25/10/2025

Due to the recent weather events, we have multiple outages across the network. We are making good progress assessing damage and restoring power as quickly and safely as possible.

We have multiple crews on the ground today replacing poles and restoring power across the network.

Estimated restoration times will be uploaded to the Outage Map once areas have been assessed and we have a clear indication of how long it will take to restore power.

If you have any concerns or questions, please call our customer service team on 0800 30 90 80.

TREAT ALL POWER LINES AS LIVE AT ALL TIMES. Please stay away from any downed lines and report any sighting to us on 0800 30 90 80.

Medically dependent customers should ensure their power retailer has their most current information, have spoken to their medical professional and are prepared to relocate if needed. If you have any concerns about your safety or welfare, call your local council and they will assist 24/7.

For the most recent updates on outrages, please check our outage map. To report an outage, call 0800 30 90 80.

We appreciate your understanding and patience during this time.

Outages
0800 30 90 80

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

Login
Login
0800 30 90 80
Outages
Get in touch

Quick links