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Outage notifications
WEATHER RELATED OUTAGES - updated 10.00am 26/10/2025
We have crews on the ground again today replacing poles and restoring power across the network.
We still have a number of outages across the network but we’re making good progress assessing damage and restoring power as quickly and safely as possible.
Estimated restoration times are being uploaded to the Outage Map once areas have been assessed and we have a good indication of how long it will take to restore power.
If you have any concerns or questions, please call our customer service team on 0800 30 90 80.
TREAT ALL POWER LINES AS LIVE AT ALL TIMES. Please stay away from any downed lines and report any sighting to us on 0800 30 90 80.
Medically dependent customers should ensure their power retailer has their most current information, have spoken to their medical professional and are prepared to relocate if needed. If you have any concerns about your safety or welfare, call your local council and they will assist 24/7.
For the most recent updates on outrages, please check our outage map. To report an outage, call 0800 30 90 80.
We appreciate your understanding and patience during this time.
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Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.