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Network access competent person induction

You will be completing the network access induction

All contractors wishing to undertake work on behalf of MainPower need to complete our contractor induction.

If you do not pass the assessment after two consecutive attempts within a 24-hour period, you must wait another 24 hours before trying again. Not adhering to this may delay the release of your network approval.

We’re here to help. Get in touch if you need help. Or, check out our FAQs.

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0800 30 90 80
  • Competent person induction

To complete this application you will need to

  • Read through and understand the contents of the MainPower Contractor Induction
  • Familiarise yourself with the MainPower Contractor Handbook

And if you have any further questions, call 0800 30 90 80 and ask for a Network Services Representative.

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1Personal Details
2Assessment Questionnaire
This field is for validation purposes and should be left unchanged.
Fill in the questionnaire. The test is open book and there is no set time limit.

Personal Details

Email address*

We’re here to help

If you need some assistance or advice, please get in touch with our team.

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Important notifications

Hot water load testing under way ahead of winter

Until mid‑April, we’re working closely with retailers to carry out hot water load testing as we prepare our network for the coming winter season.

These tests run for a couple of hours each day, Monday to Friday, with no testing taking place over weekends. Because each test window is relatively short, customers are unlikely to notice any changes to their hot water supply.

The purpose of this work is to help us better understand how much controllable load is available during the summer months. Gaining accurate insights now means we can model customer savings more effectively by reducing system load at peak times. It also helps us assess whether this load flexibility could assist Transpower in deferring an upcoming local transmission upgrade.

This testing is an important part of ensuring a resilient, efficient network that supports our community.

Outages
0800 30 90 80

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

Outage notifications

Hot water load testing under way ahead of winter

Until mid‑April, we’re working closely with retailers to carry out hot water load testing as we prepare our network for the coming winter season.

These tests run for a couple of hours each day, Monday to Friday, with no testing taking place over weekends. Because each test window is relatively short, customers are unlikely to notice any changes to their hot water supply.

The purpose of this work is to help us better understand how much controllable load is available during the summer months. Gaining accurate insights now means we can model customer savings more effectively by reducing system load at peak times. It also helps us assess whether this load flexibility could assist Transpower in deferring an upcoming local transmission upgrade.

This testing is an important part of ensuring a resilient, efficient network that supports our community.

Outages
0800 30 90 80

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

Login
Login
0800 30 90 80
Outages
Get in touch

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