Application and design fees

Requests for new power supplies or upgrades to existing supplies on the MainPower network will incur application and design fees.

Once your request has been received, you will receive a letter within five working days detailing the applicable fees. 

All fees must be paid before any work begins.

You can find our application and design fees explained in this document.

We’re here to help. Get in touch if you need help. Or, check out our FAQs.

We’re here to help

If you need some assistance or advice, please get in touch with our team.

Outage notifications

WIND WARNING AND OUTAGES - updated 22/10/25

Due to high winds yesterday, there are a number of power outages on the MainPower network. Our teams are working to restore power as safely and quickly as possible.

There is a significant weather event due to impact the network tomorrow, Thursday 23 October. Customers should prepare for power outages that may last some days.

Medically dependent customers should ensure their power retailer has their most current information, have spoken to their medical professional and are prepared to relocate if needed.

For the most recent updates on outrages, please check our outage map.

We appreciate your understanding and patience during this time.

Treat all power lines as live. Power can be restored at any time. To report an outage, call 0800 30 90 80.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

Outage notifications

WIND WARNING AND OUTAGES - updated 22/10/25

Due to high winds yesterday, there are a number of power outages on the MainPower network. Our teams are working to restore power as safely and quickly as possible.

There is a significant weather event due to impact the network tomorrow, Thursday 23 October. Customers should prepare for power outages that may last some days.

Medically dependent customers should ensure their power retailer has their most current information, have spoken to their medical professional and are prepared to relocate if needed.

For the most recent updates on outrages, please check our outage map.

We appreciate your understanding and patience during this time.

Treat all power lines as live. Power can be restored at any time. To report an outage, call 0800 30 90 80.

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

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