Power lines survey on MainPower network

Re-flights: August 25 

Re-flight inspections will be undertaken today with the primary focus being on Zones 1 & 2 (weather permitting). 

You may notice the helicopter overhead. It will generally fly at the same height and speed as a rescue chopper, so you may not notice it at all. In some instances, it may need to pause, hover and turn for short periods to ensure we’re collecting clear data. 

Inspections were completed by a helicopter mounted with a camera. It flew at around 500 feet above the power lines – the normal height that aircraft, like the Westpac Rescue Helicopter, usually fly.

Electricity supply was not affected during the inspections.

The survey captures images to produce a model of our network. This tells us the condition of our assets so we can identify any potential issues. Using the model, we analyse various scenarios on the network, assess the impact of each scenario and model proposed work programs, such as vegetation work and pole replacement, and determine the effectiveness of the work.

The map below indicates the areas that have been covered.

Customers along the flight paths have been notified, but if you have any questions or concerns, we encourage you to get in touch. Please call our Network Service team on 0800 30 90 80 or use the online form here. You can also email us at nsr@mainpower.co.nz.

Week 1: July 7 – 13 (Completed) 

Aerial pole inspections have been completed for Zone 6.

Week 2: July 14 – 20 (Completed) 

Aerial pole inspections have been completed for Zone 4.

Week 3: July 21 – 27 (Completed) 

Aerial pole inspections have been completed for Zone 1, Zone 2 & Zone 3.

Week 4: July 28 – August 3 (Completed) 

Aerial pole inspections have been completed for Zone 5.

Re-flights: August 4 – 17 

Re-flight inspections undertaken with the primary focus being on Zone 6 in the Oxford area and then moving to Zone 4 & Zone  5.

 

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Important notifications

Hot water load testing under way ahead of winter

Until mid‑April, we’re working closely with retailers to carry out hot water load testing as we prepare our network for the coming winter season.

These tests run for a couple of hours each day, Monday to Friday, with no testing taking place over weekends. Because each test window is relatively short, customers are unlikely to notice any changes to their hot water supply.

The purpose of this work is to help us better understand how much controllable load is available during the summer months. Gaining accurate insights now means we can model customer savings more effectively by reducing system load at peak times. It also helps us assess whether this load flexibility could assist Transpower in deferring an upcoming local transmission upgrade.

This testing is an important part of ensuring a resilient, efficient network that supports our community.

MainPower Trust elections

Voting is open for the 2026 MainPower Trust election.

Voting packs have been emailed or posted by Electionz.com to everyone who pays a power bill on the MainPower network. You need to have the unique ID provided to cast your vote.

If you haven’t received a voting pack, or can’t find it, you can get a replacement by contacting iro@electionz.com.  For full details of the candidates, visit mainpowertrust.co.nz/trustee-elections/

Make the most of this opportunity to have your say on the future of MainPower – and your community.

Voting closes midday Friday 6 March 2026. 

Privacy Policy

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

Outage notifications

Hot water load testing under way ahead of winter

Until mid‑April, we’re working closely with retailers to carry out hot water load testing as we prepare our network for the coming winter season.

These tests run for a couple of hours each day, Monday to Friday, with no testing taking place over weekends. Because each test window is relatively short, customers are unlikely to notice any changes to their hot water supply.

The purpose of this work is to help us better understand how much controllable load is available during the summer months. Gaining accurate insights now means we can model customer savings more effectively by reducing system load at peak times. It also helps us assess whether this load flexibility could assist Transpower in deferring an upcoming local transmission upgrade.

This testing is an important part of ensuring a resilient, efficient network that supports our community.

MainPower Trust elections

Voting is open for the 2026 MainPower Trust election.

Voting packs have been emailed or posted by Electionz.com to everyone who pays a power bill on the MainPower network. You need to have the unique ID provided to cast your vote.

If you haven’t received a voting pack, or can’t find it, you can get a replacement by contacting iro@electionz.com.  For full details of the candidates, visit mainpowertrust.co.nz/trustee-elections/

Make the most of this opportunity to have your say on the future of MainPower – and your community.

Voting closes midday Friday 6 March 2026. 

Privacy Policy

Is your outage not listed?

Troubleshoot your outage
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour faults line. To report an emergency, call 111.

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