Unfortunately some parts of this website do not work properly on your browser version, please update your browser and try again.
If there's no power at your place, check out the current & planned outage map to see if you're affected by either a scheduled maintenance power outage or a fault. If your outage isn't listed or for more information, call us on 0800 30 90 80.
MainPower Holiday office closure
From midday Thursday 21st December to 8am Monday 8th January, the MainPower offices will be closed. We will still be attending faults and call outs during this period.
We thank you for your patience over this holiday period, and wish our customers a happy holidays and an even happier new year!
Text messages for planned power outages
MainPower is now sending text messages to advise customers of planned outages. Please contact your electricity retailer if you need to update your mobile number or contact details for your electricity account.
IS YOUR OUTAGE NOT LISTED?
Treat all lines as live during the outage period; power may be restored at any time. If you require further information, please call MainPower’s 24-hour fault line – 0800 30 90 80; to report an emergency call 111.
Outages
From midday Thursday 21st December to 8am Monday 8th January, the MainPower offices will be closed. We will still be attending faults and call outs during this period.
We thank you for your patience over this holiday period, and wish our customers a happy holidays and an even happier new year!