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Customers

MainPower has been distributing electricity to the fast-growing communities of North Canterbury and Kaikoura for nearly 100 years, delivering electricity to over 37,000 homes and businesses via 4,873 kilometres of overhead lines and underground cables, across a geographical area of 11,180 square kilometers. We continually strive to make available a safe, secure and reliable electricity distribution network and provide a level of service and safety that meets the expectations of our customers.

Safety

MainPower is committed to providing a safe and reliable electricity supply to all customers.

Safety is a key value within our organisation and underpins everything we do. We take our obligations under the Health and Safety at Work Act (2015) and the Electrical Workers Registration Board...

Community

MainPower is committed to supporting the communities of North Canterbury.

Our greatest contribution to the community is through the customer rebate programme. If you are a qualifying customer you will receive a customer rebate, which appears as a discount...

Capacity increase FAQs

Most residential homes have a ‘single phase’ or ‘three phase’ connection supplying 230 volts. For a modern family home, this connection is often 60 amps for a single...

Renewable Generation

MainPower's 39,000 customers consume 600 million units of electricity annually and this consumption is growing. With no energy generation in North Canterbury the region is reliant on external sources for energy and could be vulnerable in times of national energy shortage.

*Why Local Generation? *MainPower has been investigating options for renewable distributed generation in and around the North Canterbury region since 2004. In that time it has built a mini-hydro station...

About

MainPower has been distributing electricity to the North Canterbury region for nearly 100 years, delivering electricity to over 39,000 homes and businesses via 5,017 kilometres of overhead lines and...

2019 Community Fund

In 2019, the Community Fund was run in two stages, the nominations stage and the public voting stage. For more information on the new structure, please refer to...

Contact

MainPower is the local electricity lines company for the North Canterbury region. Report a Fault For *North Canterbury* customers, call *0508 60 70 80* to report any fallen power lines, if you have lost power or for other...